Apple Arcade on us with Unlimited plans FAQs

Apple Arcade gives you unlimited access to a collection of 180+ games on your iPhone®, iPad®, iPod touch®, Mac®, and Apple TV®. When you subscribe to Apple Arcade, you get unlimited access to an exclusive catalog of new games that you can play across your Apple devices.

You can get Apple Arcade on us for 12 or 6 months when you have or sign up for an eligible Verizon mobile Unlimited plan and enroll in the promotion between 5/25/21 - 8/19/21:

• Play More Unlimited or Get More Unlimited: Get a 12-month subscription to Apple Arcade on an Apple device when you have or sign up for Play More Unlimited or Get More Unlimited.
• Other Unlimited Plans: Get a 6-month subscription to Apple Arcade on Apple device when you have or sign up for any Unlimited mobile plan other than Play More or Get More Unlimited.

You can change your plan in My Verizon.

You are only eligible for one Apple Arcade on us promotion per eligible Verizon account.

After the promotion ends, you'll be subscribed to Apple Arcade and billed $4.99/month plus tax by Apple.

Note: Business accounts and prepaid accounts aren't eligible for the Apple Arcade offer.

Yes. If you already subscribe to Apple Arcade and are eligible for the promotion, you qualify to get Apple Arcade on us.

Follow the instructions to enroll in Apple Arcade through Verizon and sign in to your existing Apple Arcade account to apply the offer. If you have an existing subscription to Apple Arcade billed by Apple, the subscription through Verizon will immediately replace your existing subscription.

If you have an eligible plan, you can follow these steps:

1. Open the My Verizon app.
2. Tap the More icon in the lower right of the screen, then tap Add-ons & Apps. You'll be asked to sign in.
3. From the Add-ons page, tap Entertainment at the top right of the screen.
4. Find the Apple Arcade add-on and tap Learn More.
5. Review the Apple Arcade offer details and tap Enroll.
6. View your Apple Arcade eligible devices and select Continue.
7. Accept the Terms & Conditions and tap Redeem Now.
8. Confirm your enrollment on the Apple payment sheet.
9. You can start playing!

Note: You must be the Account Owner or an Account Manager to enroll.

If you have an eligible plan, you can follow these steps:

1. Register or sign in to My Verizon.
2. From the top menu, choose Account, then Add-ons & apps.
3. On the Apple Arcade banner at the top of the screen, click Learn More.
4. Review the offer details and click Get it Now.
5. View your Apple Arcade eligible devices and select Continue.
6. Accept the Terms & Conditions and select Enroll.
7. Select an eligible device and select Send Link.
8. You will receive a text message on the selected device with a link to the Apple Arcade website, where you can sign in to Apple Arcade or create a new Apple Arcade account.

Note: You must be the Account Owner or an Account Manager, to enroll.

Yes. You will keep any remaining balance of time from your existing Apple promotion, and your Verizon promotion will be added to that remaining balance.

The Apple Arcade promotion is for your entire account and can be shared between you and five others on your account through Apple's Family Sharing.

Visit Set up Family Sharing for the steps to set up.

Sign in to your My Verizon account and go to your My Plan page to see your enrollment status.

When your Apple Arcade promotion ends, you will automatically be billed $4.99/month plus tax by Apple for an Apple Arcade subscription.

You can cancel Apple Arcade at any time. Visit the Apple Arcade website for more details.

Apple Arcade fees are charged monthly in advance and no credits or refunds will be issued for partial or prepaid months after cancellation.

You will remain on the original 6-month promotion.

If you cancel your qualifying Verizon service, you will continue to receive the Apple Arcade promotion for the original promotional period, through Apple.

If you cancel your Unlimited plan, you will still be billed by Apple when the promotional period ends.

If you cancel your Verizon service entirely, you will continue to receive the Apple Arcade promotion for the original promotional period, through Apple.

If you cancel your Verizon service, you will still be billed by Apple when the promotional period ends.

If you suspend your Verizon service, your original Apple Arcade promotion end-date does not change. It will continue to run through the time that your account is suspended.

For questions about Apple Arcade services and technical support, visit the Apple Support page.