Google Play Pass on us with Unlimited plans FAQs

Google Play Pass is your ticket to hundreds of awesome games and apps, completely free of ads and in-app purchases. With your subscription, you can discover new titles added monthly, share access with up to 5 other family members, and explore a great selection of teacher approved kid-friendly content. You can enjoy Play Pass on mobile and tablet Android devices.

You can get Google Play Pass on us for 12 or 6 months when you have or sign up for an eligible Verizon mobile Unlimited plan and enroll in the promotion between 5/25/21 - 8/19/21:

• Play More Unlimited or Get More Unlimited: Get a 12-month subscription to Google Play Pass on an Android device when you have or sign up for Play More Unlimited or Get More Unlimited.
• Other Unlimited Plans: Get a 6-month subscription to Google Play Pass on an Android device when you have or sign up for any Unlimited mobile plan other than Play More Unlimited or Get More Unlimited.

You can change your plan in My Verizon.

You are only eligible for one Google Play Pass on us promotion per eligible Verizon account.

After the promotion ends, you’ll be subscribed to Google Play Pass and billed $4.99/month plus tax by Verizon.

If you're in New Mexico, your Google Play Pass promotion ends automatically after the promotional period and you can re-enroll at the normal price.

Note: Business accounts and prepaid accounts aren't eligible for the Google Play Pass offer.

Yes. If you already subscribe to Google Play Pass and are eligible for the promotion, you qualify to get Google Play Pass on us.

If you already have a Google Play Pass subscription that is being billed by Google, you will need to cancel that subscription with Google before completing enrollment in the Verizon offer. Once you have canceled your existing Google Play Pass subscription, you must wait for it to expire before enrolling with Verizon. Alternatively, you may activate your Google Play Pass subscription on a different Google account.

Your Google Play Pass promotion begins immediately after you accept the Terms & Conditions. You may want to wait to start your promotion until any paid time on an existing Google Play Pass subscription has ended. After the promotion ends, you'll be billed $4.99/month plus tax by Verizon.

If you already have a Google Play Pass subscription that is being billed by Google, you will need to cancel that subscription with Google before completing enrollment in the Verizon offer. Once you have canceled your existing Google Play Pass subscription, you must wait for it to expire before enrolling with Verizon. Alternatively, you may activate your Google Play Pass subscription on a different Google account.

If you have an eligible plan, you can follow these steps:

1. Open the My Verizon app.
2. Tap the More icon in the lower right of the screen, then tap Add-ons & Apps. You'll be asked to sign in.
3. From the Add-ons page, find Google Play Pass and click Get it Now.
4. Review the promotion details and tap Enroll.
5. View your Google Play Pass eligible devices and select Continue.
6. Accept the Terms & Conditions and disclaimer, and tap Confirm.
7. Tap Go to Google Play to set up your account and start playing.

Note: You must be the Account Owner or an Account Manager to enroll.

If you already have a Google Play Pass subscription that is being billed by Google, you will need to cancel that subscription with Google before completing enrollment in the Verizon offer. Once you have canceled your existing Google Play Pass subscription, you must wait for it to expire before enrolling with Verizon. Alternatively, you may activate your Google Play Pass subscription on a different Google account.

If you have an eligible plan, you can follow these steps:

1. Register or sign in to My Verizon.
2. From the top menu, choose Account, then Add-ons & apps.
3. On the Google Play Pass banner at the top of the screen, click Learn More.
4. Review the offer details and click Get it Now.
5. View your Google Play Pass eligible devices and select Continue.
6. Accept the Terms & Conditions and disclaimer, and select Enroll in Google Play Pass.
7. Select Go to Google Play to set up your account and start playing.

Note: You must be the Account Owner or an Account Manager to enroll.

No. If you enroll in the Verizon Google Play Pass promotion, you will not recover any previous promotional time that remains on your existing Google Play Pass subscription.

The Google Play Pass promotion is for your entire account and can be shared between you and 5 family members through your Google family group.

Visit Manage your family on Google for more information on steps to set up.

Sign in to your My Verizon account and go to your My Plan page to see your enrollment status.

Yes. You can cancel your promotion 7 days after accepting the Terms & Conditions, on your Apps & Add-ons page in My Verizon.

When your Google Play Pass promotion ends, you will automatically be billed $4.99/month plus tax by Verizon for a Google Play Pass subscription.

You can manage your subscription for Google Play Pass at any time on your Apps & Add-ons page.

Google Play Pass fees are charged monthly in advance and no credits or refunds will be issued for partial or prepaid months after cancellation.

Note: If you're in New Mexico, your Google Play Pass promotion ends automatically after the promotional period and you can re-enroll at the normal price.

If you upgrade to Play More or Get More while on a 6-month promotion, you will move up to a 12-month promotion.

If you change from a qualifying Unlimited plan to a non-qualifying plan, you will no longer be eligible for the Verizon promotion, and Verizon will start to bill you $4.99/month plus tax.

If you are currently on a 12-month Google Play Pass promotion with a Play More or Get More Unlimited plan, and you change to a different Unlimited plan, you will continue on the 12-month promotion.

If you're in New Mexico, your Google Play Pass promotion ends automatically if you change to a non-qualifying plan, and you can re-enroll at the normal price.

If you cancel your Verizon service entirely, you will no longer get the Google Play Pass on us offer. Your subscription is canceled and you will not be billed.

If you suspend your Verizon service, your original Google Play Pass promotion end-date does not change. Your promotion will continue to run through the time that your account is suspended.

For questions about Google Play Pass services and technical support, visit the Google Play Pass Support page.

For questions about the Google Play Pass promotion vist Verizon Support.