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Upgrade your Verizon mobile device FAQs

Learn how to replace a device that's using a mobile line on your Verizon account with a new device by upgrading.

To upgrade now, go to your Device overview in My Verizon. Or shop our Upgrade deals.

About upgrading your mobile device

How to upgrade a device on your Verizon mobile account

Switching device upgrade eligibility with another device

Upgrade fee, order status and billing

24/7 automated phone system: call *611 from your mobile